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NWE: Contact

NWE Home :: Help

Use this form to contact the NWE help staff. We welcome questions, comments, suggestions, or reports of physical or virtual problem with the NWE computer system (such as a jammed printer, file system error, unresponsive terminal, or broken monitor).

If you can't use this form, you can send email to help@nwe.ufl.edu. If, due to a technical problem, you are not able to send email or use this form, call 352-392-6294 and leave a descriptive message. Include all the information requested below, especially your name and the location of the problem.

Your name:
(required)
Your email address:
(required)

If you are an NWE student, your email address is your username plus "@nwe.ufl.edu".
We cannot answer requests for help from those outside the NWE.

Reason for contact:
(required)

Select the reason for your message. If unsure, select "Problem Report."

Location:
(optional)

Select the location which is relevant to this message.

Application(s) used:
(optional)

Please enter the application(s) you were using (eg StarOffice, Firefox, etc) when the problem occurred, if any.
Your message:
(required)

Enter your message. If you are reporting a problem:

  • include your NWE username
  • describe the problem as completely as possible
  • if you suspect the problem is with system equipment, tell us where the equipment is located
  • include any filename(s) or web addresses which may help
    • What you've already tried:
    (required for problem report)

    Please describe what you've done to try and correct the problem. This will help us find a solution more quickly.